Privacy policy
Privacy Policy
Last Updated: October 2, 2026
This Privacy Policy describes how Stickreews (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit, use, or make a purchase from Stickreews.com or otherwise interact with our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you provide directly to us, including:
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Name
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Billing address
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Shipping address
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Email address
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Phone number
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Payment and transaction information
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Order details
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Account information
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Customer service communications
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Reviews and feedback
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Customization details
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Images, artwork, logos, text, or other content submitted for custom products
We may also automatically collect certain information when you use our website, including:
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IP address
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Browser type
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Device type
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Operating system
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Pages viewed
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Referring URLs
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Website interactions
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Approximate location based on IP address
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Cookies and similar technologies
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Shopping cart activity
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Purchase history
2. How We Use Your Information
We may use your personal information to:
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Process and fulfill orders
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Produce custom or personalized products
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Process payments
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Arrange shipping and delivery
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Communicate with you about your order
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Provide customer support
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Manage returns, refunds, replacements, and claims
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Detect and prevent fraud
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Improve our website, products, and services
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Personalize your shopping experience
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Measure website performance
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Conduct analytics
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Send marketing communications where permitted
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Show relevant advertising
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Comply with legal and regulatory obligations
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Protect our business, customers, and website
3. Custom Artwork and Uploaded Content
If you upload images, artwork, logos, text, photographs, or other content for a custom product, we may process and store that content as necessary to create and fulfill your order.
We may resize, crop, adjust, process, or otherwise modify submitted content as reasonably required for production.
We do not claim ownership of your original submitted content solely because you provided it to us for an order.
We may retain order-related production files for a reasonable period for customer service, reorders, quality control, fraud prevention, or legal compliance.
4. Payment Information
Payments may be processed by Shopify Payments or other third-party payment processors.
We generally do not directly store complete credit card numbers or full payment credentials.
Payment processors may collect and process your payment information according to their own privacy policies and security practices.
5. Shopify
Our online store may be hosted by Shopify.
Shopify provides the e-commerce platform that enables us to sell products and services to you.
Shopify may collect and process personal information when you visit our store, place an order, create an account, or otherwise interact with the website.
Your information may be processed by Shopify and its service providers in accordance with Shopify’s applicable privacy practices.
6. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags, local storage, and similar technologies.
These technologies may be used to:
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Keep items in your shopping cart
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Remember preferences
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Maintain website functionality
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Analyze traffic and usage
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Measure advertising performance
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Prevent fraud
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Improve the customer experience
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Provide personalized content or advertising
You may be able to control cookies through your browser settings.
Disabling certain cookies may affect website functionality.
7. Analytics
We may use analytics tools to understand how visitors use our website.
Analytics providers may collect information including:
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Device information
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IP address
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Browser information
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Pages visited
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Referral source
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Time spent on pages
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Website interactions
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Purchase activity
This information helps us improve our website and understand customer behavior.
8. Advertising and Marketing
We may work with advertising platforms and marketing partners to promote Stickreews.
These services may use cookies, pixels, or similar technologies to understand website activity and provide advertising that may be relevant to you.
Depending on your location, you may have the right to opt out of certain targeted advertising or data-sharing practices.
9. Email and SMS Communications
If you subscribe to marketing communications, we may send you:
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Product announcements
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Promotional offers
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Discount codes
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New collection updates
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Abandoned cart reminders
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Back-in-stock notifications
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Other marketing messages
You may unsubscribe from marketing emails by using the unsubscribe link in our emails.
If SMS marketing is offered, you may opt out using the instructions provided in the message.
Transactional communications relating to your order may still be sent when necessary.
10. How We Share Personal Information
We may share personal information with service providers that assist us in operating our business, including:
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Shopify
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Payment processors
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Shipping carriers
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Fulfillment providers
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Printing and production partners
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Customer service providers
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Email and SMS providers
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Analytics providers
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Advertising platforms
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Fraud prevention services
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IT and security providers
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Professional advisers
We may also disclose information when required by law or when reasonably necessary to:
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Respond to legal requests
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Enforce our agreements
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Protect our rights
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Prevent fraud
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Protect customers or the public
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Investigate suspected unlawful activity
We do not sell personal information for money in the traditional sense.
However, certain advertising or analytics activities may be considered “sharing,” “selling,” or “targeted advertising” under some privacy laws.
11. Business Transfers
If Stickreews is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction.
12. Data Retention
We retain personal information only for as long as reasonably necessary for purposes including:
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Order fulfillment
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Customer support
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Accounting
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Tax compliance
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Fraud prevention
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Dispute resolution
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Legal obligations
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Business recordkeeping
Retention periods may vary depending on the type of information and applicable legal requirements.
13. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no method of transmission over the Internet or electronic storage is completely secure.
We cannot guarantee absolute security of your personal information.
14. International Data Transfers
Because we may use global service providers, personal information may be processed in countries other than the country where you live.
Where required, appropriate safeguards may be used for international data transfers.
15. Your Privacy Rights
Depending on where you live, you may have rights relating to your personal information, including the right to:
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Request access to personal information
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Request correction of inaccurate information
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Request deletion of personal information
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Request a copy of your information
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Object to certain processing
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Restrict certain processing
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Opt out of certain targeted advertising
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Opt out of certain data sharing
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Withdraw consent where processing is based on consent
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Appeal certain privacy decisions
These rights may be subject to exceptions under applicable law.
To exercise applicable privacy rights, please contact us using the information provided below.
We may need to verify your identity before processing certain requests.
16. U.S. State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Depending on your state, these rights may include the ability to:
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Access personal information
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Correct personal information
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Delete personal information
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Obtain a portable copy of personal information
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Opt out of targeted advertising
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Opt out of certain sales or sharing of personal information
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Limit certain uses of sensitive personal information where applicable
We will respond to valid requests as required by applicable law.
17. California Privacy Rights
California residents may have rights under the California Consumer Privacy Act and related laws.
These rights may include the right to know about personal information collected, used, disclosed, sold, or shared and the right to request correction or deletion of certain personal information.
California residents may also have the right to opt out of certain sales or sharing of personal information.
We will not discriminate against you for exercising applicable privacy rights.
18. Children’s Privacy
Our website is not intended for children under the age required to consent to online data processing in their jurisdiction.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided us with personal information improperly, please contact us so we can review the matter.
19. User Accounts
If our website allows customer accounts, you are responsible for maintaining the confidentiality of your account credentials.
Please contact us if you believe your account has been accessed without authorization.
20. Third-Party Websites
Our website may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, security, or content of third parties.
We encourage you to review their privacy policies before providing personal information.
21. Social Media
If you interact with Stickreews through social media platforms, those platforms may collect and process information according to their own privacy policies.
Information that you publicly share on social media may be visible to others.
22. Reviews and User Content
If you submit a product review, photo, video, comment, testimonial, or other public content, that content may be displayed on our website or marketing channels.
Please do not include sensitive personal information in public reviews or publicly submitted content.
23. Fraud Prevention
We may use information associated with orders, payment activity, devices, IP addresses, shipping addresses, and other data to detect or prevent fraud, abuse, chargebacks, or unauthorized transactions.
We may share relevant information with payment processors, fraud prevention providers, or other service providers when reasonably necessary.
24. Do Not Track
Some web browsers allow users to send “Do Not Track” signals.
Because there is not a universally accepted standard for responding to these signals, our website may not respond to all Do Not Track signals.
Where required by applicable law, we will honor recognized privacy preference signals.
25. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, legal requirements, or business operations.
The updated version will be posted on this page with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
26. Contact Us
Questions about this Privacy Policy, or a request to access, correct or delete your personal information: contact us below.
Email: [email protected]
Phone: +61 498 888 689
© 2026 Stickreews. All rights reserved.